TrustRate Score
4.5
★★★★★
26 approved reviews
85%
recommend
20
5-star reviews
Description
Blazzing Fire has over 100 years of combined industry experience. We are one of the Midwest’s largest Fireplace and Hearth companies and we search the nation to find the very best in the Fireplace, Chimney, Outdoor Living and Hearth world to bring you a broad selection of quality items.
Products and Services
Contact Details
Website
https://blazzingfire.com
Phone
866-238-9228
Email
customerservice@blazzingfire.com
Address
2141 Internationale Pkwy, 60517, Woodridge, United States
Map
Categories
Furniture Stores
Write a Review
Latest Reviews
26 approved reviews
K
★★★★★
Very impressed with price and customer care.
Blazing Fire is truly customer-centric...very helpful when we were considering the purchase...speedy shipping/delivery...fireplace insert far exceeded expectations...quality purchase at a great price...for sure a great company to consider if you are looking for anything fireplace related.
Blazing Fire is truly customer-centric...very helpful when we were considering the purchase...speedy shipping/delivery...fireplace insert far exceeded expectations...quality purchase at a great price...for sure a great company to consider if you are looking for anything fireplace related.
V
★★★★★
Blazzing Fire is 100% the go to company for anything fireplace-related. Love my Dimplex product
Love this product and this fine vet-owned company offered the best and most reasonable price, and it shipped fast! I first saw this Dimplex product at someone’s house and it was cozy and realistic. It’s so much betters for a nightly or daily cozy fire without the mess and effort. Blazzing Fire is 100% the go to company for anything fireplace-related.
Love this product and this fine vet-owned company offered the best and most reasonable price, and it shipped fast! I first saw this Dimplex product at someone’s house and it was cozy and realistic. It’s so much betters for a nightly or daily cozy fire without the mess and effort. Blazzing Fire is 100% the go to company for anything fireplace-related.
B
★★★★★
Efficient Order
The order was delivered quickly and was the exact part I was trying to order.
The order was delivered quickly and was the exact part I was trying to order.
B
★★★★★
Perfect purchase experience
Perfect purchase experience. Great staff, great service, great product. Thanks much, Blazzing Fire!
Perfect purchase experience. Great staff, great service, great product. Thanks much, Blazzing Fire!
V
★★★★★
They had a unique chimney clean out…
They had a unique chimney clean out door that is real cast iron. The price was great and shipping was quick!
They had a unique chimney clean out door that is real cast iron. The price was great and shipping was quick!
V
★★☆☆☆
I HAVE NOT RECEIVED MY ORDER OR HEARD…
I HAVE NOT RECEIVED MY ORDER OR HEARD ANYTHING ABOUT IT BEING SHIPPED
I HAVE NOT RECEIVED MY ORDER OR HEARD ANYTHING ABOUT IT BEING SHIPPED
D
★★★☆☆
Helped with the part I needed.
Helped with the part I needed.
Price was higher than expected.
Shipping took longer than expected.
Price was higher than expected.
Shipping took longer than expected.
Helped with the part I needed.
Price was higher than expected.
Shipping took longer than expected.
Price was higher than expected.
Shipping took longer than expected.
N
★★★★★
I was looking for a quality US-made…
I was looking for a quality US-made fireplace toolset for a gift to my Son. Most of the stuff on the market is Chinese junk. The Pilgrim set I bought was made for a lifetime of use. I think my Son will enjoy using it the set for years to come.
I was looking for a quality US-made fireplace toolset for a gift to my Son. Most of the stuff on the market is Chinese junk. The Pilgrim set I bought was made for a lifetime of use. I think my Son will enjoy using it the set for years to come.
C
★★★★★
Great Experience
Great Experience. Great price, great communication. I bought a large linear fireplace and it was packaged well for shipping. I've purchased the same fireplace from another online retailer, and it wasn't packaged well and arrived with the glass shattered. Much better experience with Blazzing Fire.
Great Experience. Great price, great communication. I bought a large linear fireplace and it was packaged well for shipping. I've purchased the same fireplace from another online retailer, and it wasn't packaged well and arrived with the glass shattered. Much better experience with Blazzing Fire.
C
★★★★☆
Good customer service, questionable shipping
The item was correct and quickly shipped. The box was bashed badly all over, luckily my goods weren't damaged, but it made me question about ordering again.
The item was correct and quickly shipped. The box was bashed badly all over, luckily my goods weren't damaged, but it made me question about ordering again.
F
★★★★★
Great service
Excellent communication on order status. Order processed promptly, very good price compared to competitors on a hard to find part.
Excellent communication on order status. Order processed promptly, very good price compared to competitors on a hard to find part.
O
★★★★★
Overall Great Experience
Best price, super fast delivery, and kept me in the loop and updated from purchase to delivery.
Best price, super fast delivery, and kept me in the loop and updated from purchase to delivery.
C
★★★★★
Perfect Experience!
Could not happier with my experience ordering my fireplace. I have been watching this particular unit for about three years and caught it at an amazing price. It shipped right away and arrived by FedEx freight on time without even so much as a speck of dust on the box. I cannot wait to install it!
Could not happier with my experience ordering my fireplace. I have been watching this particular unit for about three years and caught it at an amazing price. It shipped right away and arrived by FedEx freight on time without even so much as a speck of dust on the box. I cannot wait to install it!
J
★★★★☆
So I’m not really impressed with this…
So I’m not really impressed with this insert I think it should have another log on it to cover up those silver petals that roll around that make the blaze and also I’m disappointed with the amount of heat. It’s pushing out that was the reason I wanted it my $99 one at Amazon pushed out more heat than this one although it did break so it was cheap. I thought if I spent a little more money, I get a better product but I’m a little disappointed.
So I’m not really impressed with this insert I think it should have another log on it to cover up those silver petals that roll around that make the blaze and also I’m disappointed with the amount of heat. It’s pushing out that was the reason I wanted it my $99 one at Amazon pushed out more heat than this one although it did break so it was cheap. I thought if I spent a little more money, I get a better product but I’m a little disappointed.
D
★★★★★
Product purchase
Simple really, but they were quick to responds. And felt like my order was really appreciated. If I have any issues don’t have concerns about it being handled.
Simple really, but they were quick to responds. And felt like my order was really appreciated. If I have any issues don’t have concerns about it being handled.
F
★★★★★
Great products and prices- strong…
Great products and prices- strong customer support.
Great products and prices- strong customer support.
A
★★★★★
Live customer service
Live customer service. Shipping was delayed, but the ability to talk to a real person was super helpful
Live customer service. Shipping was delayed, but the ability to talk to a real person was super helpful
V
★★★★★
Never heard of your company but was…
Never heard of your company but was very happy with the price and quick shipping. Would definitely buy from you guys again.
Never heard of your company but was very happy with the price and quick shipping. Would definitely buy from you guys again.
J
★★★★★
Fast shipping and good prices and good…
Fast shipping and good prices and good customer service when I called. Definitely would recommend the vendor
Fast shipping and good prices and good customer service when I called. Definitely would recommend the vendor
P
★★★★★
Overall experience was wonderful
Overall experience was wonderful! The price I paid for my electric fireplace was the lowest I found on the internet. Blazzing Fire let me know when my order shipped (which was pretty quick) and the freight service they use was also top notch. I highly recommend Blazzing Fire if you are looking for a fireplace. They will always be my go-to company.
Overall experience was wonderful! The price I paid for my electric fireplace was the lowest I found on the internet. Blazzing Fire let me know when my order shipped (which was pretty quick) and the freight service they use was also top notch. I highly recommend Blazzing Fire if you are looking for a fireplace. They will always be my go-to company.
G
★★★★★
craftsmanship is incomparable
This package was fast and as stated. The lantern was packed well and the craftsmanship is incomparable. Would craftsmanship is incomparable and would definitely buy again.
This package was fast and as stated. The lantern was packed well and the craftsmanship is incomparable. Would craftsmanship is incomparable and would definitely buy again.
A
★★☆☆☆
The only reason I scored two stars was…
The only reason I scored two stars was because the fire place vented logs I bought are on backorder and never was advertised as above until I bought them. False advertising
The only reason I scored two stars was because the fire place vented logs I bought are on backorder and never was advertised as above until I bought them. False advertising
D
★★☆☆☆
Charged us extra for nothing
Did not ship the item as indicated in the special shipping and handling instructions. Charged us over $100 for expedited shipping and didn’t do it and has refused to answer our email inquiries for this to be resolved.
Did not ship the item as indicated in the special shipping and handling instructions. Charged us over $100 for expedited shipping and didn’t do it and has refused to answer our email inquiries for this to be resolved.
M
★★★★★
Great price-Fast Delivery
Great price on Revillusion RLG25 electric fireplace log set and delivery occurred before I received my tracking number! Easy set up and looks great and very realistic in my traditional fireplace
Great price on Revillusion RLG25 electric fireplace log set and delivery occurred before I received my tracking number! Easy set up and looks great and very realistic in my traditional fireplace
B
★★★★★
Beautiful, realistic looking logs
I bought the Empire Burncrete logs w/IP thermostat. I love the logs and how they look. I just wish I could adjust the flame a little lower than the low setting goes. My old logs were much more adjustable. I could go anywhere from high down to pilot. Maybe I can do it with this log set but I haven’t figured it out yet. Also the price is right!
I bought the Empire Burncrete logs w/IP thermostat. I love the logs and how they look. I just wish I could adjust the flame a little lower than the low setting goes. My old logs were much more adjustable. I could go anywhere from high down to pilot. Maybe I can do it with this log set but I haven’t figured it out yet. Also the price is right!
V
★★★★★
Great Customer Service
First shipment was damaged. Customer Service was easy to reach, responsive and quick to ship out a replacement. Would have given Five Stars but boxes for both shipments were pretty beat up upon arrival and product should have had more protective packing material.
First shipment was damaged. Customer Service was easy to reach, responsive and quick to ship out a replacement. Would have given Five Stars but boxes for both shipments were pretty beat up upon arrival and product should have had more protective packing material.